Eaton Recreation Centre is seeking a driven and personable individual who leads by example, is passionate about people, and has experience in a Sport and Recreation environment. You will share your leadership and expertise across Centre operations and programming and possess a commitment to engaging a diverse community to support our mission of ‘everyone active, moving more, LIVING more’.

About Eaton Recreation Centre

At Eaton Recreation Centre we are developing a culture of continuous improvement and service excellence. Our focus is to enrich community health, fitness and well-being through inclusive recreational activities, that foster social connections, whilst providing ‘exceptional service, every customer, every interaction’.

The Shire of Dardanup’s facility offers a 24-7 gym, group fitness, a virtual cycle studio, children’s programs (including Creche and Vacation Care Holiday program), Café, as well as a Stadium featuring 3 multi-purpose courts used for sports hire, competitions, clubs, associations, elite level competition (Southwest Slammers and Souwest Jets) and events.

The successful candidate will be responsible for:

• Supervision, assistance and development of staff on shift
• Overseeing Centre operations including: stadium, gym, group fitness, customer service, café, memberships and children’s programs, to ensure smooth and safe operations.
• Overseeing the Sporting programs, services and hire groups that operate within the Centre
• Undertaking the responsibilities of the emergency warden for the venue while on duty
• Undertake open and close activities and processes including routine set up and pack down and banking.
• Ensuring venue presentation is of the highest standard, actioning cleaning responsibilities as required.
• Providing information about service and program offering including classes and upcoming events.
• Assist with administrative tasks as needed
• Processing payments and maintaining accurate financial records 
• Resolving customer complaints and issues in a professional and efficient manner 

To become our next Centre Supervisor, you will:  

• Have experience in leading/supervising others, always leading by example.
• Understand the recreation industry, and the challenges frontline staff face in this  
• Be a positive and driven personality to improve processes and innovate in an ever-changing recreation industry.
• Have a passion for personal and professional development of self and team
• Possess excellent customer service and people skills. 
• Possess developed interpersonal and communication skills, especially conflict resolution and negotiation skills.  
• Have strong computer skills, the ability to adapt to new technology and troubleshoot and train others on systems.  
• Take pride in your presentation and the facility to ensure the highest standards of cleanliness.
• Be energetic and vibrant. 

The minimum qualifications you will need:

• High school diploma or equivalent; additional education or training in leadership is a plus 
• Current Working with Children
• Current First aid and CPR
• Police Clearance 

This is an exciting opportunity to make a valuable contribution to our evolving Centre. If you are eager to bring your industry experience or relevant transferable skills and experience to Eaton Recreation Centre to support and lead staff and operations, we want you to apply.

Work Type: Casual, includes primarily weekends plus a weekday evening or two from 3.30/4.00pm - 10pm, and after hours for events (likely 10 hours per week).

Pay rate: $39.91- $45 per hour including 25% casual loading

Further information: Please contact Wills Pomare, Sport & Venue Team Leader on 9724 0405.

How to apply: Please email your current Resume and cover letter stating why you would be a great fit for the role with reference to the above responsibilities and qualities to hr@dardanup.wa.gov.au along with your availability Weekends and Monday to Friday evenings. Please also include your minimum hours requirement.

Closing Date: Monday, 9 December 2024 9.00am

The Shire of Dardanup is an Equal Employment Opportunity employer, where all applicants are treated with fairness and respect, and have equal access to all opportunities available.